Frequently Asked Questions
Everything you need to know about your Miaou experience.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking details to follow your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a domestic or international return.
How do I find my perfect fit?
Our garments are designed for a tailored fit. We recommend checking the specific size guide located on each product page, as sizing may vary between different fabrications.
Do you ship internationally?
Yes, Miaou ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and preferred carrier.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible payment options through Klarna and Afterpay for eligible customers.
How should I care for my Miaou pieces?
To maintain the longevity of your items, we recommend following the specific care instructions on the inner label. Most of our delicate pieces are dry clean only or hand wash cold.